Welcome to the Prizology Help Centre. If you’re experiencing an issue, have feedback, or need help with billing, you’ll find the right pathway below.
If something on the platform isn’t working as expected, please let us know. This includes pages not loading, buttons not responding, checkout errors, or login issues.
Prizology: Report a Bug – Fill out form
If you’ve spotted incorrect information in a prize listing, we want to correct it immediately. This may include incorrect deadlines, inaccurate eligibility criteria, broken external links, or any incorrect or outdated details.
Prizology: Report a Listing Error – Fill out form
We’re continuously improving Prizology and welcome thoughtful suggestions. You may wish to share feature requests, user experience improvements, new specialty categories, or institutional partnership ideas.
Prizology: Feedback Form – Fill out form
If you need clarification about how Prizology works, have a general enquiry, or are unsure about something, feel free to get in touch.
This includes platform questions, partnership enquiries, media enquiries, or anything else that doesn’t fall under technical, listing, or billing issues.
You can contact us via Discord, LinkedIn, or email at [email protected].
For subscription upgrades or downgrades, payment errors, refund queries, invoice requests, or account access problems, please email [email protected].
For security reasons, the message must be sent from the email address associated with your Prizology account.